LilyPop Uk will not disclose your information to any third parties and your information will only be used for the purpose it is provided unless you are otherwise informed at the time of providing the data. Under certain circumstances the force of law may require the provision of information to legal authorities. In order to safeguard the interests of its subscribers LilyPop Uk will comply with any such legally binding request.
What information we collect and how
We may collect your data when you:
fill in a form on our website
make a purchase on our website
create an account on our website
send us an email (we may also keep a record of that correspondence)
complete customer surveys, provide feedback on our services or participate in our competitions
visit our website
Depending on your use of our Services, we may collect some or all of the following data about you:
personal account preferences
ISP (Internet Service Provider)
Pages you viewed on our website
When you create an account on our website (for example, when you purchase one of our website packages or services) you provide us with personal information that may include your name, password, email address, username, telephone number, billing information and address. You can see, edit or delete that information at any time, by logging in to ‘My Account‘ section on our website.
If your website is hosted with us or if we need access to your website in order to provide our services to you, we may also store data such us:
your FTP/SSH/SFTP credentials
your username and password
When you leave a comment on our website we collect the data shown in the comment, but also your IP address, location and other information about your browser (for example browser type) to help us detect and reduce spam. Your comment may be checked through an automated spam detection software.
LilyPop Uk has no control over how these websites collect, store or process your data and therefore does not accept any responsibility or liability for or endorse any practices of these websites.
How we use the data we collect
LilyPop Uk only uses the data provided by you for the purpose for which it was provided, unless you are informed otherwise at the time of giving the information. You may inform us at any time if you wish LilyPop Uk to cease using your personal information.
We will never sell your personal information to any third party.
We collect and process personal information about you to carry out our obligations arising from any contracts entered into between you and us, for the purpose of providing our Services to you, communicating with you, managing your account on our website, running competitions, providing you with information about products and services on offer, to ensure you receive payment for the services provided to us and to make our Services better.
From time to time we may use your contact information to tell you about news or events provided by LilyPop Uk which we feel may interest you.
You may opt-out of receiving such mailing, either when you register via our website or at any time afterwards by clicking the ‘unsubscribe’ link at the bottom of any email we send you or by emailing us at
We may use your personal data (e.g. email address or telephone number) to contact you with important information about your account even when you have opted-out of receiving promotional emails. For example, we will contact you to notify you of any problems with our Services, scheduled maintenance, suspicious activity on your account or on your website, or send you emails as part of our normal business communications.
We post customer testimonials, comments, reviews and feedback about our services on our website, social media accounts and in our promotional materials (e.g. banners, posters, leaflets). If these contain your personal information, we will obtain your consent via email prior to making the personal information visible to the public.
Non-personal data, such as your IP address, browser type, operating system, pages visited on our website and time spent browsing through them, whether you open the emails we send you or click on any links in the emails, provides us with general statistics regarding use of our website.
This information is then used to help us improve your browsing experience on our website, to review, further develop and improve our Services, to measure the effectiveness of our advertising and to monitor any issues or suspicious activity within our Services.
When you contact us through a contact form on our website or through a social media platform, we may keep the form submission or your correspondence for a certain period in order to communicate with you, but we do not use that information for marketing purposes unless you opted-in when submitting the form.
We store and use some of your personal data to authenticate you and prevent fraud and abuse of our Services. The legal basis for keeping this information is our legitimate interest in ensuring the security of our Services and other users who are registered or use our Services.
Retention of personal information
If you create an account on our website (for example, when you purchase one of our website packages), we may retain your information for as long as your account is active or as needed to carry out our obligations arising from any contracts entered between you and us or to comply with our legal obligations.
If you have opted-in to receive marketing communication from us, we retain your personal information and your marketing preferences until you have unsubscribed or opted-out. If you would like to unsubscribe, you may update your email preferences by clicking the ‘Unsubscribe’ link found in emails we send to you or by emailing us.
If some of the data we hold about you is inaccurate, you may ask us to correct or remove it by emailing us at
If you leave a comment on our website, the comment and all data associated with it are retained indefinitely.
Unfortunately, information transmission over the Internet is never completely secure. We do our best to try to protect your personal information, however, we cannot guarantee the security of any information you provide to us and you do so at your own risk.
Accessing the data we hold about you and your rights
You have the right to ask for a copy of any of your personal data held by us at any time. To request a copy of the information we hold on file for you, please email
You also have the right for your personal information to be corrected or deleted. Please note, that we may still need to keep some or all of your personal information in order to continue providing our Service to you in accordance with the contract agreement entered between you and us. In certain circumstances, we may also be required by law to retain your personal information.
We will respond to your request as soon as possible and provide any information free of charge. We will also notify you of the action we have taken.
If you have an account on our website, you can access, edit or delete your personal information by logging in to your account. Please visit the ‘My Account‘ section on our website. Alternatively, please contact us by emailing us at LilyPop Uk
Contacting LilyPop Uk